Privacy policy

This Privacy Policy describes how beholdherbeauty.services (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or schedule a booking from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at inquire@beholdherbeauty.services or by mail using the details provided below:

BeHoldHer Beauty, LLC, 1013 Beards Hill Road, Ste 101 , Aberdeen MD 21001, United States

Collecting Personal Information

This website is hosted by Squarespace. Squarespace collects personal data about your device, your interaction with the site, and the necessary information to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what personal information we collect and why.

  • Device information

    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

    • Disclosure for a business purpose: shared with our processor Squarespace.

    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Scheduling information

    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders/services for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.

    • Source of collection: collected from you.

    • Disclosure for a business purpose: shared with our processor Squarespace, Google, Omnisend Email Marketing/SMS, Acuity scheduling

    • Personal Information collected: name, billing address, shipping address, payment information including credit card numbers, email address, and phone number, files uploaded.

  • Customer support information

    • Purpose of collection: to provide customer support.

    • Source of collection: collected from you

    • Disclosure for a business purpose: shared with our customer support platform Google, Squarespace

    • Personal Information collected: name, billing address, shipping address, payment information including credit card numbers, email address, and phone number.

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Zoho Forms for storage methods and data reporting.

Minors

The site is not intended for individuals under the age of eighteen. We do not intentionally collect personal information from children. If you are the parent or guardian and believe your child has provided us with personal information, please contact us at the email address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Squarespace Scheduling/Acuity to power our online bookings. You can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy.

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

  • Google, Acuity, 

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Retention

When you schedule a service through the site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right to erasure, please see the “Your rights” section below.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our site. We use a number of different types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are frequent visitors.

We use the following cookies to optimize your experience on our site and to provide our services.

[Be sure to check this list against Squarespace’s current list of cookies on the merchant storefront: https://www.squarespace.com/legal/cookies ]

Cookies Necessary for the Functioning of the Site

Reporting and Analytics

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept them through your browser's controls, often found in the "Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage, or track cookies, you can find it in your browser’s help file.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority: here: https://www.marylandattorneygeneral.gov/Pages/CPD/Complaint.aspx

Last updated: March 14, 2023